Terms & conditions

All our Guests agree to the below

  • All bookings are taken on a first deposit paid basis.
  • Deposits of £60 per week are non-refundable.
  • Only persons named on booking form are permitted to stay in holiday home.
  • Your booking is for the use of our holiday home only, we cannot guarantee or be held responsible for which facilities are open on the holiday park during your stay.
  • All bookings are taken on the understanding that there will be at least one responsible adult (Aged 21 or over) in booking party.
  • The holiday park operates a no all same sex group booking policy in both company and private holiday homes at Trecco Bay.
  • Guests agree to abide by all park rules/regulations as set by Parkdean Resorts Trecco Bay (available from Parkdean resorts), In the event of non-compliance guests can be asked to leave park, in such circumstances no refunds would be given.
  • Smoking is not permitted in the holiday home by law.
  • Any damage to the holiday home and/or it's contents during your stay, the cost of replacement/repair will by payable by yourselves.
  • Any damage etc MUST be reported to holiday home owner immediately and prior to end of your stay.
  • Guests are reminded that they are responsible for their own safety and that of their belongings. 
  • We advise our guests to take out their own Holiday insurance for the length of their stay.
  • In the event of the caravan being not available due to circumstances beyond our control up to & including the commencement date of your holiday we will endeavour to find alternative accommodation to the value of original booking, If nothing is available then a full refund will be given and no claims for compensation of any kind will be entered into.
  • No pets permitted without prior agreement with holiday home owner, guests are required to check with Parkdean Resorts Trecco Bay that their specific breed of pet is permitted on park as we cannot be held responsible if asked to remove them.